Contact point · Official body
School social work SSA
social problems, bullying, stress; Offices at all primary and secondary schools
Open official informationHow to reach this location
School social work at your school
Conflicts, exclusion, stress and social problems
These pages lead here
My child is being bullied: Here's what to do now
Listen calmly and take your child seriously. Then decide whether there is immediate danger or whether the school and school social work should begin a protection and clarification process.
Open page →Specific situationMy child is under severe stress: first steps
Does your child withdraw, sleep poorly or no longer want to go to school? This page shows who to talk to first and when professional help is important.
Open page →Specific situationMy child is having difficulties at school
Grades are dropping or homework is escalating? Start with the teacher, not with expensive tutoring. This page shows the sorted path.
Open page →Specific situationPrepare well for a conversation with the school
You are allowed to receive information, ask questions and contribute your perspective. Prepare a few specific points and at the end note who will do what and by when.
Open page →Sources and topicalityOpen binding information
This page contains general guidance. You can obtain binding information from the responsible authority.
Open Knowledge explains the next step. When it comes to deadlines, amounts and decisions, the linked current information from the responsible body always applies.
The responsible body will examine and decide on your personal case.