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Help

Orientation for families in Basel-Stadt

What do you need to do next?

Describe your situation. You will receive understandable steps and the direct route to the responsible office.

Someone is in danger

Emergency call and immediate help.

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I'm not sure

Three questions lead to the next step.

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I know the topic

Enter directly according to area of ​​life.

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OverviewAll topics in one place.

Situations, basics, contact points and practical checklists - organized by content type.

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Frequently searched

Directly to a situation

New in Basel

New in Basel: How to register your child for school

The correct registration method depends on the age of your child and the municipality in which you live. First choose the appropriate situation - then you will only see the steps that apply to you.

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School and learning

Prepare well for a conversation with the school

You are allowed to receive information, ask questions and contribute your perspective. Prepare a few specific points and at the end note who will do what and by when.

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Transition, career and training

No apprenticeship or school yet: You can do that now

Don't wait until after the summer holidays. Gap and the triage point support young people without a suitable follow-up solution, after dropping out of their apprenticeship or after a long period of time without training.

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Money and applications

Apply for a premium reduction: This is how you proceed

The premium reduction reduces the health insurance bill. One application applies to the entire household. Complete processing takes around two months - if the invoice is currently unpayable, additional direct contact is required.

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Protection and well-being

My child is being bullied: Here's what to do now

Listen calmly and take your child seriously. Then decide whether there is immediate danger or whether the school and school social work should begin a protection and clarification process.

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Money and applications

Scholarships: Support for training

A scholarship does not have to be repaid. A loan must be repaid later. Start with the official online clarification - it shows whether Basel-Stadt can be responsible.

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By area of life

Five clear entrances

Each area brings together concrete situations and appropriate next steps.

New in Basel

Register for school and find the first important paths for your child.

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School and learning

Understand the school system, prepare for discussions and get support.

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Transition, career and training

Clarify the next educational path and act if there is no follow-up solution.

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Money and applications

Understand financial aid and fully prepare applications.

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Protection and well-being

Find the right way to help in the event of bullying, stress or immediate danger.

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What you can rely on

Understandable – without leaving out important information.