Specific situation
I can't pay an invoice
Are you currently unable to pay an invoice or reminder? Act in the correct order. This page shows you the first steps and free advice.
View next stepsAn open invoice is scary, especially if there is a reminder or threat of debt collection. What is important now is not to remain silent and not to sign anything new.
You can do that now
- 01
Open all letters and sort the bills: housing, health insurance and energy first.
- 02
Contact the entity that sent the invoice. Ask about payment in installments.
- 03
Get budget help with budget and debt advice.
- 04
Check your entitlements: premium reductions, family allowances, rent contributions or social assistance.
Important details
How to avoid common mistakes
- Open every letter, even if it is difficult
- Do not take out any new small loans
- Be wary of companies that want to settle debts in exchange for payment
When advice makes sense
If you have several outstanding invoices, advice is strongly recommended.
You can continue here
Sources and topicalityOpen binding information
This page contains general guidance. You can obtain binding information from the responsible authority.
Open Knowledge explains the next step. When it comes to deadlines, amounts and decisions, the linked current information from the responsible body always applies.
The responsible body will examine and decide on your personal case.